Refund policy

We want you to love what you purchased — and we’ll do our best to make it right if you don’t! Please read below for our in-store exchange and online return policies:

In-Store Exchanges:

• Exchanges are accepted within 14 days of the original purchase date.

• Receipt is required.

• Items must have original tags attached.

• You can:

  • Exchange your item, or
  • Receive store credit

Please note: We do not offer refunds for in-store purchases. 

Online Returns:

• Returns are accepted within 14 days of delivery.

• Items must be: 

  • Unworn

  • Unwashed

  • Tags still attached

• Approved returns will receive store credit (no refunds)

• Orders cannot be canceled or refunded once placed

• Returns are eligible for an online account credit which can be applied to a future purchase.

Important:
Items returned with signs of wear (perfume, smoke, pet hair, etc.) will be sent back at your expense, and future returns may be declined.

FINAL SALE:

All FINAL SALE items cannot be returned, exchanged, or modified.

Final Sale includes:

• Accessories
• Jewelry
• Hair accessories
• Personal care items
• Clearance items
• Holiday-themed items
• Bodysuits
• Warmies
• Any item marked “Final Sale”

DAMAGED OR MISSING ITEMS:

Please report any issues within 7 days of delivery or pickup. After 7 days, claims are not guaranteed and reviewed case by case

To qualify:

• Items must be unworn, unwashed, and with tags attached

Note: Color variations due to lighting or screen settings are not considered defects.